NavyOaks believes in standing behind our merchandise. Our goal is happy customers that are satisfied & confident in their purchases….again & again.
If you have any issues with your order please call us at 701.809.5991 or email us right away at firstname.lastname@example.org so we can assist you!
United States of America and US Military Bases
We ship using the fastest and most cost effective options available. Prices change daily, but we generally use USPS or UPS.
Yes! We always ship to you, free of charge! Thank you for supporting our small business!
We try our very best to process your order the same day you purchase, but sometimes aren't as "on the ball" as we'd like to be! Please grant us some grace to process your order within 3 business days and you will receive a tracking email with your shipment details (generally 1-8 days for shipping with USPS & UPS carriers).
Returns + Exchanges
We get new items weekly, so you can find something new if your purchase doesn’t work out!
Items must be UN-WORN, UN-WASHED, with TAGS STILL ATTACHED to be returned/exchanged.
Returns + Exchanges will be accepted within 10 days of purchase for a full refund in the form of payment.
Purchases may be returned/exchanged through the mail using the carrier of YOUR choice.
You can ship them to:
6684 58th Ave. S. Fargo ND 58104
Yes! NavyOaks is now refunding you in the form of payment instead of store credit! We know you work hard for your dollars, and want to thank you for choosing to spend them by supporting our small business.
Unfortunately, we cannot refund shipping charges.
*Please note, your refund will not happen the same day your return is delivered. Items must be inspected, sorted, and processed.
Thank you for your patience!
Items purchased on discount, jewelry, most Home+Gift items, hats, and gift card purchases will not be eligible for return, exchange, or refund.
NavyOaks is driven by excelling in customer service. Thank you for your continued support.